최신Avaya IP Office™ Contact Center Implementation and Expanded Configuration - 7750X무료샘플문제
문제1
Which three preconditions must be met to import the configuration data in the IP Office
Contact Center? (Choose three.)
Which three preconditions must be met to import the configuration data in the IP Office
Contact Center? (Choose three.)
정답: A,C,D
문제2
At which point are Telephone, Email, Chat, and Voicemail tasks first Queued?
At which point are Telephone, Email, Chat, and Voicemail tasks first Queued?
정답: C
설명: (ExamPassdump 회원만 볼 수 있음)
문제3
Which license is required to provide telephony call control within the IPOCC Agent UI?
Which license is required to provide telephony call control within the IPOCC Agent UI?
정답: C
문제4
Historical reports can be scheduled to email to a user, but they can also be scheduled to do what?
Historical reports can be scheduled to email to a user, but they can also be scheduled to do what?
정답: A
설명: (ExamPassdump 회원만 볼 수 있음)
문제5
The call center supervisor wants to run a Historical and Realtime Report on a selection of agents from different agent groups.
How can this be achieved?
The call center supervisor wants to run a Historical and Realtime Report on a selection of agents from different agent groups.
How can this be achieved?
정답: C
설명: (ExamPassdump 회원만 볼 수 있음)
문제6
You have created your IVR script and activated it, however when you try to assign it to an
IVR announcement element in your task flow it does not appear.
What is causing this problem?
You have created your IVR script and activated it, however when you try to assign it to an
IVR announcement element in your task flow it does not appear.
What is causing this problem?
정답: B
문제7
When creating a report, where can you indicate to run automatically for emailing to a supervisor?
When creating a report, where can you indicate to run automatically for emailing to a supervisor?
정답: B
설명: (ExamPassdump 회원만 볼 수 있음)