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최신 Oracle Cloud 1Z0-1064-26 무료샘플문제:

1. Which three statements are true?

A) Like other Oracle Cloud Applications, Engagement Cloud provides SOAP APIs to integrate with other services.
B) Oracle Engagement Cloud shares a common customization toolset including Sandboxes, Application Composer, Page Composer and Groovy scripting, with Oracle Sales Cloud and other Oracle Cloud Applications.
C) Oracle Engagement Cloud shares a common data model with Oracle Sales Cloud and other Oracle Cloud Applications.
D) Like other Oracle Cloud Applications, Engagement Cloud provides REST APIs to integrate with other services.

2. You have enabled email acknowledgement and have created a corresponding template. The acknowledgement e-mail is sent, but there is some standard text appended to the email that is not part of the template:
Standard text appended:
"Your request has been received and is being reviewed by our support staff. The reference number for your service request is: SR0000003006. (SVC-5295081) Thank you for your patience. If you would like to communicate further about the service request, you can reply to this email and send it to the email address: [email protected]. {# #SR0000003056# #}" Which statement is true?

A) You have to edit the e-mail template and add HTML code to customize the standard text section.
B) You cannot completely remove the appended message text but you can edit the appended text by editing the message: SVC_EMAIL_ACK_FOR_KNOWN_CUST.
C) You can eliminate part of the standard message, but cannot remove the User Details section, by editing the message: SVC_EMAIL_ACK_FOR_KNOWN_CUST.
D) You can completely eliminate the standard text appended by editing the message: SVC_EMAIL_ACK_FOR_KNOWN_CUST.

3. Which three steps are required to configure the system to send an email notification when a milestone has reached warning status?

A) Configure an analytics report showing milestones in warning status.
B) Add an extension column to the milestone object to hold the warning threshold value.
C) Configure an object workflow action to send the email when the milestone status changes to warning.
D) Specify the warning threshold for the milestone in the standard coverages.
E) Configure the email template to be used for notification.
F) Create standard text to be posted to the message thread.

4. Which two are true characteristics about the lifecycle of a service request?

A) "Closed" status is set by an automatic job after a specified number of days.
B) Users can reopen a service request when the status is set to "Resolved".
C) Users can reopen a service request when the status is set to "Closed".
D) "Customer working" is one of the five seeded status types.
E) If required, users can manually set the "Closed" status for a service request.

5. Your client has already established a product catalog of sales products and now wants to include service products to categorize service requests. You suggest the creation of a new catalog.
What are two advantages of creating a new service catalog instead of using an existing one?

A) allows use of a simpler hierarchy
B) allows you to use the same product hierarchy as sales
C) requires less work and effort
D) allows the display of a product hierarchy specifically for service purposes

질문과 대답: