최신Oracle Fusion Service 2026 Implementation Professional - 1Z0-1064-26무료샘플문제

A. There is not current feature that may help users be aware of the presence of an incoming call if they are not currently in the Engagement Cloud browser page.

B. Engagement Cloud supports push notifications sent to mobile phones, so users can be aware via phone when a client is calling.

C. A floating toolbar notification center can be configured, that is present all the time in the agent's screen to inform him/her of incoming calls, whether they are currently on the Engagement Cloud browser page or not.

D. A toast notification option is present, which consists of desktop notifications popping up regarding incoming calls, whether they are currently on the Engagement Cloud browser page or not.

A. Authors need to make their articles available in order to set them as favorites, so other users can be notified as the articles are updated.

B. There is a configuration failure in the publishing task. A user provisioned as "Knowledge Manager" must ensure that the "automatic refresh for articles" option is set to "Yes" from the "Manage Administrator Profile Values" task.

C. Users that want to see immediate updates to articles must have the article in their favorites, so that it is identified as a document of interest and the user will be informed that there has been an update published.

D. Articles are available to users only after the application updates the knowledge base search index. This happens at regular intervals and there might be some elapsed time before the search index is updated.

A. Milestones are commitments to handle SRs within certain timelines.

B. Milestones are actions on a service request (SR) that must be completed by a specific time.

C. Milestones can be one of four default types: 'First Response', 'Second Response', 'Final Action', and 'Resolution'.

D. Milestones can be configured to start, pause, or complete based on a complex expression with AND, OR, and parentheses.

E. Milestones are customizable by an administrator to include any number of organization-specific milestone types.

A. Choose all optional result columns.

B. Create an entitlement rule that specifies:-Condition Column Severity = High-Calendar = 24 by 7-Resolution Metric = 1440-Resolution Warning Threshold 180-Appropriate Start and End Dates

C. Create a new standard coverage using the delivered Contracts Service Entitlements Entitlement Type.

D. Do not choose any optional criteria columns.

A. You did not enable the vertical toolbar which is required, while the horizontal is optional.

B. The only toolbar enabled is the default one, and you must configure at least two.

C. You entered a toolbar height that is not more than 70 pixels.

D. You have not enabled the Computer Telephony Integration (CTI) service.

E. The signed-in user does not have the appropriate access privileges to a toolbar.

A. Milestone reporting is performed via the CRM Service Request Real-Time subject area.

B. An as-delivered SLA Infolet shows near-overdue and overdue milestones.

C. No standard reports on milestones are provided.

D. Administrator-defined milestone data is not included in Analytics.

A. Variables

B. Tables

C. Text

D. URLs

E. Other SmartText entries

F. Images

A. Users have not been given the "Knowledge Analyst" role.

B. The Base Locale for the articles has not been enabled in the correct language.

C. The User Group selected for authoring articles has been set to 'External".

D. The "Show article snippet in search and recommend" option has not been selected in the task "Manage Administrator Profile Values".