최신Oracle Service Center 2021 Implementation Essentials - 1Z0-1038-21무료샘플문제

A. Remove Primary keys from all tables used in the report

B. Use a drilldown level to filter the top level

C. Use runtime filters in preference to fixed filters

D. Do not set the deferred execution option

E. Set the option to allow switching of data

F. Add default values to runtime filters if used in the report

A. Configuration > Application Appearance >Customizable Menus > System Menus

B. Configuration > Site Configuration > Message Bases

C. Configuration > Application Appearance > Customizable Menus > Custom Menus

D. Configuration> Site Configuration > Configuration Settings

A. Check the customized regional and language settings of your workstation or personal computer.

B. Reduce the picture scale of the report.

C. Check if the exported file was generated by a product version that is older than the existing product version.

D. Update the hash value to match the hash declared at the end of the file.

A. Conditional fields

B. Incident thread fields

C. Merge fields

D. Custom fields

A. They always run locally on the machines on which the desktop application runs.

B. They are the visual areas of Oracle Service Cloud Agent Desktop.

C. They are written in the C# .NET programming language with the templates provided by Oracle Service Cloud.

D. They can be designed to create visualcomponents and not perform any integrations.

E. They always run locally to access local data.

F. They canbe added to the Custom Portal area of Oracle Service Cloud.

A. Accept the changes.

B. Save the deployment.

C. Enable the global template.

D. Validate the template.

A. It is a profile setting that must be enabled for a profile.

B. It allows an agent desktop to log in to the application with local add-in files.

C. It is a setting that must be enabled at the interface level.

D. It is enabled automatically if the previous shutdown of the agent desktop application did not happen normally.

E. It allows an agent desktop to log in to the application without any add-ins.

A. A catch-all incident rule should be typically at the bottom of the rules listed in the initial state.

B. A catch-all escalation action has no impact on incident rules.

C. All incident rules should have an action to transit from the initial state to another state.

D. A catch-all rulehas no impact on incident rules.

E. Incident rules should have one rule state.

F. Incident rules should have a minimum of two rule states.

G. Queues, staff accounts, custom fields, and profiles must be functioning before rules can be built based on them.

A. Agents with the Manual pull policy will get only incidents that are assigned by their supervisor.

B. Agents cannot use the Fill Inbox functionality because the pull policy is manual.

C. Agents can use the Fill Inbox functionality to select any of the three queues.

D. Agents will get incidents only from the ql queue.

A. Variable

B. Custom field

C. Merge field

D. Custom object field