최신ITIL 4 Strategist: Direct, Plan and Improve (DPI) - ITIL4-DPI무료샘플문제
문제1
An organization is drafting a plan to achieve its strategic goals and is ensuring that they consider the involvement of all appropriate stakeholders at all levels in the organization.
Which guiding principle are they applying?
An organization is drafting a plan to achieve its strategic goals and is ensuring that they consider the involvement of all appropriate stakeholders at all levels in the organization.
Which guiding principle are they applying?
정답: A
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문제2
When planning a new service, which three factors should be considered when defining the value that the service will create?
When planning a new service, which three factors should be considered when defining the value that the service will create?
정답: B
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문제3
A project team recently delivered a new service on time and to specification. However, the team encountered a number of issues during the project that resulted in an increase in the resources utilized. The project is about to close and the project team will immediately move on to the next project.
Which is the BEST way to avoid similar issues in the future?
A project team recently delivered a new service on time and to specification. However, the team encountered a number of issues during the project that resulted in an increase in the resources utilized. The project is about to close and the project team will immediately move on to the next project.
Which is the BEST way to avoid similar issues in the future?
정답: A
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문제4
Which BEST describes the relationship between planning and risk?
Which BEST describes the relationship between planning and risk?
정답: B
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문제5
An IT department is functioning as a service provider for the company it is a part of.
Which statement about this provider's governance is CORRECT?
An IT department is functioning as a service provider for the company it is a part of.
Which statement about this provider's governance is CORRECT?
정답: C
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