최신SAP Certified Application Associate - SAP Service Cloud 1811 - C_C4C14_1811무료샘플문제
문제1
What is the correct sequence of steps for the automatic service level agreement (SLA) evaluation process when creating tickets?
What is the correct sequence of steps for the automatic service level agreement (SLA) evaluation process when creating tickets?
정답: D
문제2
What is the correct sequence of steps for the process when creating tickets?
What is the correct sequence of steps for the process when creating tickets?
정답: C
문제3
In SAP Cloud for Customer (C4C), What information is updated when the C4C contract is successfully replicated to SAP ERP? Note: There are 2 correct answers to this question.
In SAP Cloud for Customer (C4C), What information is updated when the C4C contract is successfully replicated to SAP ERP? Note: There are 2 correct answers to this question.
정답: B,D
문제4
What must you consider when you want to upload master data to SAP cloud for customer using templates?
Note there are 3 correct answers to this question.
What must you consider when you want to upload master data to SAP cloud for customer using templates?
Note there are 3 correct answers to this question.
정답: C,D,E
문제5
Which date type do you use when determining the start of the warranty?
Which date type do you use when determining the start of the warranty?
정답: B
문제6
You are setting up the connection between SAP JAM and SAP Cloud for Customer. Where do you enable this integration?
You are setting up the connection between SAP JAM and SAP Cloud for Customer. Where do you enable this integration?
정답: C
문제7
How can you give a business user access to a work center view? Note: There are 2 correct answers to this question.
How can you give a business user access to a work center view? Note: There are 2 correct answers to this question.
정답: A,C
문제8
From which of the following lists do you add products to the maintenance items?
From which of the following lists do you add products to the maintenance items?
정답: C
문제9
Which field do you use when allowing resource planning of service ticket items?
Which field do you use when allowing resource planning of service ticket items?
정답: B
문제10
Which of the following elements is optional when you configure a service level?
Which of the following elements is optional when you configure a service level?
정답: C
문제11
Which of the following involved parties are supported by default for the installed base and installed base items? Note: There are 3 correct answers to this questions
Which of the following involved parties are supported by default for the installed base and installed base items? Note: There are 3 correct answers to this questions
정답: A,B,E
문제12
What field controls how SAP ERP handles an item that is released from an SAP Cloud for Customer work ticket to SAP ERP?
What field controls how SAP ERP handles an item that is released from an SAP Cloud for Customer work ticket to SAP ERP?
정답: B
문제13
Which of the following objects can you integrate with SAP CRM? Note: There are 3 correct answers to this question.
Which of the following objects can you integrate with SAP CRM? Note: There are 3 correct answers to this question.
정답: A,D,E
문제14
What are service agents used for when setting up an SAP Cloud for Customer system? Note: There are 2 correct answers to this question.
What are service agents used for when setting up an SAP Cloud for Customer system? Note: There are 2 correct answers to this question.
정답: B,C
문제15
Which field is used for sending a spare parts confirmations from a SAP Cloud for Customer work ticket to SAP ERP?
Which field is used for sending a spare parts confirmations from a SAP Cloud for Customer work ticket to SAP ERP?
정답: A