최신SAP Certified Application Associate - SAP Service Cloud Version 2 - C-C4H56I-34무료샘플문제

A. Assign employee to organizational unit

B. Remove personal data from the business user

C. Create territory hierarchy levels

D. Assign restriction rules

A. Manually by navigating into the Customer Hub app from the menu

B. Automatically when an incoming phone call from a known customer is accepted

C. Automatically when there is an incoming phone call

D. Manually by performing a customer identification via Agent Desktop

A. Auto flow

B. Adaptation

C. Page layout

D. Language adaptation

A. Action

B. Message

C. Workflow

D. Condition

A. Warranty

B. Maintenance plan

C. Measurements

D. Installed base

A. Created-on date

B. Initial review date

C. Warranty validity

D. Status

A. Assign an employee to several organizational units.

B. Use the Reporting Line function for selection.

C. Make sure that each organizational unit can have only one function at a time.

D. Make sure an organizational node can only be set up with a replication process from the back end.

A. Execute the Create New Version action from the existing Case Type, then enter the Service Catalog and activate the new version.

B. It is not possible to change an existing Case Type, so deactivate it and create a new one.

C. Deactivate the Case Type, assign the Service Catalog, save, and activate it again.

D. Delete the Case Type and create a new Case Type with the required Service Catalog assigned to it.

A. Maintenance plan

B. Cases

C. Registered products

D. Service orders