최신SAP Certified Application Associate – SAP Service Cloud 2111 - C-C4H510-21무료샘플문제

A. Download the migration template.

B. Schedule an MORO Job.

C. Save the file in XML

D. Map the data fields with the offered data fields in the migration template.

A. A service contract is active.

B. A customer needs to be assigned.

C. At least one service object needs to be assigned.

D. Address mismatches must be corrected first.

A. The root node/uppermost node must be defined as an enterprise.

B. The root node/uppermost node must be defined as a sales organization.

C. The root node/uppermost node must be defined as a service organization.

D. The root node/uppermost node must be defined as a company.

A. A workflow rule has to be scheduled to trigger the determination.

B. The system background job for SLA determination runs every 30 minutes and has not been executed yet.

C. The question related to SLAs must be activated in project scoping.

D. The determination rules have been configured, but not activated.

A. The system can be set up so that certain incident categories are not covered.

B. The agent is prompted to upsell a warranty to the customer.

C. When an agent creates a ticket with a registered product, the warranty is automatically determined.

D. Routing rules can be applied to warranties.

A. Contract

B. Maintenance plan

C. Visit

D. Ticket

A. Create numeric ranges for customers

B. Activate Registered Products in Scoping

C. Create an Installed Base

D. Create customer records

A. Service Notification

B. Sales Contact

C. Service Contract Management

D. Registered Products and Installed Bases

A. Form Templates

B. Data Workbench

C. Mass data maintenance

D. Job Manager