When designing a survey, which questioning formats yield quantifying data?

• A. Likert scale, semantic differential, and alternative response
• B. Multiple-choice, alternative response, and open-ended
• C. Multiple-choice, semantic differential, and completion
• D. Likert scale, open-ended, and completion

A company's talent development team has determined a need to collect learning activity by learners from websites, systems, and applications using xAPI (experience application programming interface). Which type of system is designed to store this learning activity?

• A. Learning record store
• B. Learning content management system
• C. Student information system
• D. Learning management system

Which learning theory is being demonstrated when a talent development professional awards badges as learners master skills?

• A. Connectivism
• B. Constructivism
• C. Cognitivism
• D. Behaviorism

A talent development (TD) professional regularly conducts a workshop for teams of customer service representatives and their managers. Within the workshop is a brainstorming exercise called "Obstacles to Success within Our Department." Historically, staff members tend to remain quiet while the managers participate. Which is the best tactic that the TD professional could implement at the start of the brainstorming exercise to encourage participation from staff members?

• A. Call on staff members who have been relatively quiet throughout the workshop to participate.
• B. Divide the staff and managers into separate groups to collect feedback from each group.
• C. Ask managers to observe and not participate.
• D. Encourage staff members who have spoken up throughout the workshop to participate.

Which type of reward is most likely to increase the intrinsic motivation of knowledge workers?

• A. Personalized
• B. Monetary
• C. Variable
• D. Material