A consultant wants to proceed with a FlexCard canvas design that will display data from a legacy billing system. The legacy billing system is being extended to add a SOAP endpoint that will allow for the data to be retrieved in XML format. However, the endpoint is not ready yet. Which data source should the team use to make progress on the design?

• A. Apex Remote
• B. DataRaptor
• C. Apex REST
• D. Integration Procedures

Which OmniStudio tool is primarily designed to extract data from Salesforce objects, transform it into JSON, and provide it to other OmniStudio components?

• A. Data Mapper Extract
• B. Integration Procedure
• C. OmniScript
• D. FlexCards

A business needs a 360° view of their accounts, including a FlexCard to display all of the products sold to the account. The business identified 20 different data elements and 10 actions that users would need when viewing the product information. Once all of the elements were collected together on the FlexCard, it looked cluttered. What FlexCard feature should the consultant recommend to address this issue?

• A. Actions
• B. Flyouts
• C. Zones
• D. States

A company has an existing OmniScript that gathers customer information. User feedback suggests that the current process requires too much typing because all the data is entered into input text fields. The users also are concerned because there is no validation in the data that is entered, and users can sometimes enter data that contains errors. The required inputs are first name, last name, age, and email, users are also presented a brief questionnaire regarding customer satisfaction. Which three input elements can the consultant recommend to improve usability and to provide validation? Choose 3 answers

• A. Text Area
• B. Email
• C. Radio Group
• D. Range
• E. Headline

A consultant must design a 360° view of the customer. The business requirements are:
- A header card with account information (name, account number, next
billing date, invoice method)
- A list of related contacts (first name, last name, phone)
- All the open cases related to the account (subject, priority, SLA)
An account will not have more than 2 contacts, but it could have more than 10 open cases. It is necessary to the different sections available at a glance.
Which two FlexCard features should the consultant recommend to improve the user experience?
Choose 2 answers

• A. Use a Custom Style to adjust height and width
• B. Use a Datatable element
• C. Use a Zone Template
• D. Use a Block Element with the Collapse property enabled