최신Genesys Cloud CX: Scripting Certification - GCX-SCR무료샘플문제
문제1
Where are Genesys Cloud CX call recordings stored by default?
Where are Genesys Cloud CX call recordings stored by default?
정답: B
설명: (ExamPassdump 회원만 볼 수 있음)
문제2
Identify the script property which is used for exchanging or passing data from one application to another that is unrelated to the call.
Identify the script property which is used for exchanging or passing data from one application to another that is unrelated to the call.
정답: C
설명: (ExamPassdump 회원만 볼 수 있음)
문제3
Which dialing mode dials multiple contacts once an agent becomes available?
Which dialing mode dials multiple contacts once an agent becomes available?
정답: D
설명: (ExamPassdump 회원만 볼 수 있음)
문제4
HTML, JavaScript for CSS is a prerequisite for configuring Genesys Cloud CX Scripts.
HTML, JavaScript for CSS is a prerequisite for configuring Genesys Cloud CX Scripts.
정답: B
설명: (ExamPassdump 회원만 볼 수 있음)
문제5
Which of the following is NOT a feature of Genesys Cloud CX contact center?
Which of the following is NOT a feature of Genesys Cloud CX contact center?
정답: D
설명: (ExamPassdump 회원만 볼 수 있음)
문제6
Which of the following statements about templates in scripting are true? (Choose two.)
Which of the following statements about templates in scripting are true? (Choose two.)
정답: A,D
설명: (ExamPassdump 회원만 볼 수 있음)
문제7
Which of the following routes interactions based on an algorithm that determines the best available agent for the interaction?
Which of the following routes interactions based on an algorithm that determines the best available agent for the interaction?
정답: B
설명: (ExamPassdump 회원만 볼 수 있음)