최신SAP Certified Associate - Organizational Change Management - C-OCM-2503무료샘플문제

A. An FAQ list describing the key change impacts for different user groups

B. A glossary explaining typical SAP and business terms used in the cloud context

C. A modular overview presentation providing generic project information

D. A cheat sheet giving hands-on advice about how to use the new cloud system

A. Missing information for planning the organizational transition

B. Decreasing motivation within the project team

C. Underestimating the change impacts of the cloud project

D. Lacking insights for updating the change story

A. It is only suitable for large-scale, complex cloud deployments

B. It supports an agile way of working

C. It is aligned with the SAP Activate implementation methodology

D. It contains activities that help to enhance system performance

E. It is targeted at fostering fast and sustainable user adoption

A. Content developer and trainer for creating and delivering enablement activities

B. Process owner for creating and delivering enablement content

C. Test manager for validating the enablement content

D. Enablement administrator for managing the enablement logistics

E. Enablement lead for overseeing all enablement activities

A. Schedule individual upfront meetings with all workshop participants to collect initial insights

B. Create a template with the relevant business processes broken down to a suitable level for the discussion

C. Invite the appropriate workshop participants, for example process owners, subject matter experts, and key users

D. Select one relevant impact dimension to be analyzed, for example process, technology, organization, or people

A. Because the user's interaction with the cloud solution drives the sizing of the IT infrastructure and the calculation of subscription fees.

B. Because users need to accept and consume new functions and features provided with each release cycle.

C. Because users frequently change their attitude towards the cloud solution which requires continuous management attention.

D. Because the insights help to identify hurdles or issues hindering sustained user adoption.

A. Employee representative or works council

B. The project sponsor

C. The IT department

D. Senior managers of impacted business units

E. The HR department

A. Belief that the new standard processes will not meet the business requirements

B. Fear of increasing costs for the maintenance of the IT infrastructure

C. Concern regarding data privacy and security of cloud solutions

D. Impression of losing control and autonomy over your own data and systems

E. Doubt that the works council will agree to the new business processes

A. Set up a survey within the project team

B. Conduct interviews and workshops with key project stakeholders

C. Analyze the differences between as-is and to-be processes

D. Define and assess key change impact metrics